Frequently Asked Questions

Is it safe for me to use my credit card when I order?

Yes, we have a completely secure merchant account system that automatically checks your credit card number and deposits the money into our bank account without anyone even seeing your credit card number or information. So it's completely secure.

Where are your chairs made?

The King, Queen and Kid bean bag chairs are made in Ontario, Canada and the Jaxx Sacs and Loungers are made in Atlanta, Georgia.

How will my product be shipped?

The King, Queen, Kid and Refill orders will be shipped via Greyhound Courier. They will deliver the chairs directly to your home. The Jaxx Sacs and Jaxx Loungers are delivered via Fedex. 

How long will it take to receive my order?

It depends on what you have ordered. In stock items will arrive 3-10 business days after you place you order and depending on where you live. If it is a custom order, delivery can take up to 3 weeks.

What is your return policy?

Click here to see our return policy

What is your privacy policy?

Click here to see our privacy policy

Do you take orders outside of Canada?