Frequently Asked Questions

Is it safe for me to use my credit card when I order?

 

Yes, we have a completely secure merchant account system that automatically checks your credit card number and deposits the money into our bank account without anyone even seeing your credit card number or information. So it's completely secure.

Where are your chairs made?

All the chairs offered on this site are fully made in the United States.  Comfy Bean Bag Chairs is a fully Canadian owned company .

How will my product be shipped?

The Classic Bean Bag Chair and the Jaxx Sacs are delivered via Fedex. 

How long will it take to receive my order?

It depends on what you have ordered. In stock items will arrive 3-10 business days after you place you order and depending on where you live. If it is a custom order, delivery can take up to 3 weeks.

What is your return policy?

Click here to see our return policy

What is your privacy policy?

Click here to see our privacy policy

Do you take orders outside of Canada?

Yes, please click here to shop our US site.

Can I pay by money order?
Yes.  Once the money order is received your product will be shipped to you.

Do you offer bulk orders?
Yes.  Please phone 1-866-302-7318 to place your order as we offer discounts and special shipping rates for bulk orders.

If you have questions or concerns, feel free to give us a call at 1-866-302-7318 in North America or 1-250-819-0567  elsewhere