Frequently Asked Questions

Is it safe for me to use my credit card when I order?

Yes, we have a completely secure merchant account system that automatically checks your credit card number and deposits the money into our bank account without anyone even seeing your credit card number or information. So it's completely secure. Our system is scanned quarterly to ensure the highest security standards are maintained.

Where are your chairs made?

All the chairs offered on this site are fully made in the United States.  Comfy Bean Bag Chairs is a fully Canadian owned company.

How will my product be shipped?

Chairs from the US ship via UPS. All charges are included in your order, you will not be charged upon delivery.

How long will it take to receive my order?

It depends on what you have ordered. In stock items ship within 2-10 business days after you place you order and depending on where you live, arrive 5-10 business days later.

What is your return policy?

Click here to see our return policy

What is your privacy policy?

Click here to see our privacy policy

Do you take orders outside of Canada?

Yes, please click here to shop our US site.

Can I pay by money order?

Yes. Once the money order is received your product will be shipped to you.

Do you offer bulk orders?

Yes. Please phone 1-866-302-7318 to place your order as we offer discounts and special shipping rates for bulk orders. A bulk order is any order over 5 chairs.


If you have questions or concerns, feel free to give us a call at 1-866-302-7318 in North America or 1-250-819-0567